Take time out on your business and feel pampered at one of the best hairdressers in London
The Chapel is a London hair salon in which is known for its customer service.
And whilst this brand’s hairdressing service is centered on delivering exactly what a client desires, The Chapel team focuses equally on determining how their clients want to look, as well as how they want to feel.
Overall, The Chapel’s professional stylists and colorists base their work and customer service on (and pay attention to) R.E.S.T – which stands for Relaxation, Education, Service and Tailored treatments.
And to compliment this, The Chapel prides itself on providing a luxurious and relaxing haven for professional women at its London salon in Islington.
This London salon presents a perfect place for them to escape the city, or somewhere peaceful to relax during a hectic city business trip.
Unlike many other hair salons in the British capital, clients who visit The Chapel always feel like they’re spending time at a high-end spa or a luxury boutique hotel.
From the moment a client walks through the salon’s doors, they’re met by staff who are calm and polite.
First, a client can decide how much they would like to spend, whilst a dedicated guest relations team is on hand to help.
After an appropriate stylist is assigned, he/she cares for the client one-on-one, from consultation to completion.
Whilst devotion, enjoyment and satisfaction are integral to every Chapel journey, ‘time’ is paramount and lies at the core of the brand’s ethos and customer service experience.
As the original creators of the concept of appointments by time, as opposed to service in hair salons, this allows for greater flexibility.
From cutting to hair color, total transformations to simple changes, staff ensure a quality, stress-free and individually tailored service, without keeping an eye on the clock.
Whenever clients leave, not only do they look and feel great, but their own identities and sense of self radiate through their glamorous, new hair style or their beautiful, freshly colored hair.
Hair care products used at The Chapel hair salon include Kerastase and Redken, all of which are sold in-house and are accompanied by tips and guidance from the staff on using them properly at home.
Whilst The Chapel is an award-winning British brand with over 30 business and consumer awards under its belt, this company continues to maintain its position as an elite UK hair salon by providing some of the best all round customer service in the country.
The elite Chapel hairdressing team always offer their clients with essential hair care advice and on the right hair care products as well as agenda-setting, seasonal cuts and colors.
You can read our interview with The Chapel Co-Founder and Concept Director, Amanda Dicker to learn more about her award-winning hair salon business.
Photography courtesy of The Chapel